Returns & Exchanges
At MINA BAIE, we want you to love your purchase. If you are not completely satisfied, we offer returns and exchanges on unused items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, a prepaid shipping label will be generated for you to download and print at home.
Package Your Items
Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
Drop Off and Refund
Drop off your package at the designated carrier location; your refund or exchange will be processed within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing